Please find our Shipping and Return policy below. However, we just want to re- assure you that we are very customer friendly and deeply value our customer relationships and their happiness. We always strive to be accommodative of your requests to the best of our ability, something which our loyal and happy customer base is proof of!

• In all cases of Returns & Exchange, you need to visit the “My orders” section and go to specific Products that you want to Return/Exchange, within 7 Days of receiving the product, mentioning the reasons for return. Pls note the below points :  

1. The items must be unused, unworn, unwashed and undamaged.
2. Retain the original packaging by keeping the tags, labels if any, intact.

• Now COD is available across all Order Value.
• We will try our best to pickup the product to be returned from your registered Delivered Address. In case we aren’t able to arrange for the reverse pick up owing to non availability of the service in your PIN code at that time, we would request you to self ship the product to the shipping address shared with you via a courier partner of your choice. Please email us the courier receipt, once you ship the package, for us to be able to takeover the process. We will reimburse the shipping cost incurred by you in the form of store credits (Maximum up to Rs.150). In case of a reverse pick up, we would request you to kindly cooperate with the courier agent who will be instructed to collect the package from you.
• Please note that the courier parties are third party in nature and may call only a limited number times for Reverse Pick Up. Kindly handover the package at one go to ensure non cancellation or delay of Reverse Pick Up.
• It takes 7-10 working days for the product to reach us back at the warehouse. So your patience is requested for the same.
• The product received will be inspected for quality and if approved by the Quality Checking team, we will provide you with store credits/reverse refund worth the product value that can be used for a future purchase from the website or Exchange your product to the size desired by you.
• Please note that the Gift Card/Exchange shall be issued only once we receive the package back at our warehouse. So your patience on the same is highly appreciated. 
• Eligible products can be returned within 7 days of product delivery. Eligibility of returns is clearly mentioned on the product page before you proceed to place your order.
• Saahi Boutique offer a refund/store Credit 
• Any Store Credit shall be valid for 6 Months.
• Please read item descriptions carefully, the sizes of products, the handling and care section, the wash/cleaning instructions before carrying out our purchase. Please also know screens and monitors are calibrated differently and colors, while may be close, may not be 100% accurate
• Our Return & Exchange team shall call up the customer as soon as we receive the parcel and shall facilitate the exchange or refund, as applicable. Address  :808, 1st Floor, 19th Main Road, 2nd Sector, HSR layout, Bangalore, 560101, Near Euro School
• Please note that a product can be exchanged only once.
• Please also note that hand washing a product which is supposed to be dry cleaned may lead to running of color. In this event, we shall not be responsible for refund/exchange.
• For all returns, please ship to the following address:

808, 1st Floor, 19th Main Road, 2nd Sector, HSR layout, Near Euro School Bangalore, 560101, 

Office hours are 10 AM to 6 PM IST (Indian Standard Time) Monday to Saturday. We are closed on weekends, on bank holidays and any other public holidays as declared by the Government of India and by State of karnataka.

• The returns are subject to Saahi Boutique team’s discretion. This isn’t to scare you, as we are pretty accommodating!
• If you have any other queries / concerns regarding returns, please reach out to Saahi Boutique’s team at support@saahiboutique.in

ELIGIBILITY OF RETURNS:

• Saahi Boutique does not accept return or exchange on the products which are Customized, Made to Order or Made to Measure.
• Product can be returned if the it is faulty or defective product
• Product can be returned if it is a different product
• If the product does not fit well (size issues )
• We shall not take Items that have been worn, washed or soiled
• Sale items cannot be exchanged or returned
• A Complete Quality check will be done by us upon receiving the product before approving any exchange request.
• Please note product can be exchanged only once.

Conditions for returning products

• The products must be returned in the original condition they were received in along with any bills, tags, labels etc;
• Products must be in their original form and unsoiled;
• Brand packaging should be intact;
• Replacement of a product will be subject to availability of the product on the website at that time.
• Products that are eligible for a return, can be returned within 7 days of receiving the merchandise.
• In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product within 24 hours of receiving your order.
• All returns are subject to the discretion of Saahi Boutique.

CANCELLATION POLICY

Saahi Boutique doesn’t entertain cancellation of Product post order. We will accept cancellation if it is done within  2 hours of placing the order, to help with accidental cases.

 Shipping Policy

• We work with some of the best-known logistics companies to deliver your products to you in a seamless and hassle-free manner.
• Shipping is free across India for all Pre-Paid Orders
• Cash on delivery orders do not have any additional charge.
• Our delivery timelines are normally between 4 to 7 working days.

Please note that at times delivery times are subject to factors beyond our control – like travel delays from our shipping partners, strikes, weather trouble, etc. But we assure you that we will do our best in ensuring that your shipment reaches you at the earliest.